- Tea Basics
- Types of Tea
- Tea Tips
- Fun Facts
Please send email inquiries or comments to email@example.com or email directly on the contact us form
To order by phone or chat about tea please call us at 888-688-4150. Our knowledgeable customer service staff is available Monday through Friday, between the business hours of 8:00am to 5:00pm MDT. Our order cut-off time is 11:30 noon (EST).
We will not be processing orders during the following 2012 holidays: Labor Day, Thanksgiving, Day after Thanksgiving, Christmas and day after Christmas.
We prefer that you do not send any orders via fax but if you have no other way of getting through to us you may fax us at 970-927-9917
If you would like to drop us a note please send your comments to the following HQ address:
two leaves tea co.
23400 two rivers rd #45
Basalt, CO 81621
If you are interested in carrying two leaves™ or Paisley Tea Co.™ teas in your store, cafe or restaurant please click on the wholesale link and tell us about yourself - we will get you hooked up on our wholesale site and help you get started! Wholesale Inquiry
Setting up an account
We encourage all you tea lovers to login to your own account with two leaves tea co™ making it easier to:
View order status and review previous orders.
Access to product reviews for added assurance in your selections.
Faster shop checkout, just enter your login information next time you come by.
Simply click on the following link and fill out the required fields to receive the additional benefits of being part of the two leaves™ family!
Shipping PoliciesCurrently we ship out all of our products out of Perrysburg, OH via FedEx or USPS.
Our site is set up on a real time module which calculates shipping based on destination zip code and weight of order. FedEx delivers Monday through Friday. You will be able to choose the shipping method and view the rates before submitting your order.
CA State Tax
The state of California (state that we ship out of) does not impose a sales tax on tea (considered food) so only our non-tea products will be taxed at 7.5% when shipped within the state of California. If you would like further information please contact the BOE (California Board of Equalization) at 800-400-7115
CO state tax
Because two leaves tea co™ headquarters is in Colorado, we are required to charge a 8% CO sales tax on all orders shipped to the state of Colorado.
Alaska and Hawaii shipments
We do ship via FedEx to those lucky enough to live in Hawaii or Alaska!
International ShipmentsTwo leaves™ and Paisley Tea™ are shipped internationally using USPS First Class or Priority International Mail. While your order may take some time to arrive, we are glad that tea drinkers across the world have the opportunity to experience our great, organic whole leaf firstname.lastname@example.org
If your order is received before our cut off time of 11:30 am EST, Monday - Friday, your order will most likely ship out that same day.
Returns PolicyIn the event that you are not satisfied with your order from two leaves tea co™, we will make it right for you. We want you to be happy with your order and our tea so that you may spread the passion for tea! We will happily exchange or refund any unopened teas and any unused teapots within 14 days of purchase date.
All you have to do is contact us at email@example.com or call 888-688-4150 to receive a MANDATORY Returned Merchandise Authorization (RMA) number. Please be sure to include all pertinent information ie: name, phone number, invoice number, return item details as well as the replacement item details or reason for return. If the returned items are damaged in any way, two leaves™ reserves the right to not issue a full refund.
Returns shipping charges: You are responsible for shipping your order back to us, unless we are responsible for a mis-shipped order. If that is the case, please contact us by phone or email to discuss the refund procedure. 888-688-4150 or firstname.lastname@example.org